Where and when can I get my certificate? SAP-Certification Hub You will be able to download your electronic certificate from SAP Credential Manager ( http://www.sapcredentialmanager.com ) within 3 - 4 days of passing the exam. Note that if this is your first SAP Certification and you do not already have a Credential Manager account, then you will need to first activate your Credential Manager account. Upon passing your exam, will receive an account activation email from Credential Manager. If you have any problems with obtaining your certificate, then use the Credential Manager system to report the problem. From the Help menu on the left side of the screen, click on Support Request and submit the form appropriately.